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Privacy policy

Privacy policy

SES is sensitive to privacy issues on the Internet. We believe it is important you know how we treat the information about you we receive on the Internet. This Privacy policy covers our use of information which is collected through or in connection with this site.

Who is responsible for the personal information collected on this site?

SES S.A. ("SES"), a company registered under Luxembourg law (VAT Nr LU 18953352) and located at Château de Betzdorf, L-6815 Betzdorf, Grand Duchy of Luxembourg, hosts and operates the SES.COM site located at http://www.ses.com.

Information collection and use

In general, you can visit SES on the World Wide Web without telling us who you are or revealing any information about yourself. Our Web servers collect IP addresses of visitors only. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. and is used by SES to measure the use of our site and to improve the content of our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. Companies doing the tracking and measurement for SES also have access to this information.

On those occasions where you do provide and consent to our use of your personal information, we will only collect and use that personal information (e.g. name, address, telephone number and email) in order to:

  • respond to inquiries submitted by you
  • process orders or applications submitted by you
  • allow you to access specific account information, i.e., company Extranet
  • create and improve our products or services.

From time to time we would like to use the personal information you supply to us for:

  • market research and tracking of sales data
  • informing you about our products and services
  • giving the information to our SES affiliates, which may be located outside the EEA, to enable them to send you information which may be of interest to you.

As part of the services offered to you through our site, the personal information you provide to us may be transferred to countries outside of the European Economic Area ("EEA"). These countries may not have similar data protection laws to the EEA; however, we will take steps to ensure that your privacy rights continue to be protected.

Except as set out in this Privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally required to do so, in order to protect the legitimate interest of the company or to protect your vital interests.

If at any time you wish us to stop using your personal information for any or all of the aforementioned purposes, please let us know time by sending an e-mail to info@ses.com. We will cease the use of your information for such purposes as soon as it is reasonably possible to do so.

The use of cookies

If you register with the SES site, we may use this information to provide you with custom information about SES' offering in support of your business needs. A technology called cookies may be used to provide you with tailored information. A cookie is a tiny element of data that a Web site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We are able to read these cookies for information purposes when you revisit our site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You may set your browser to notify you when you receive a cookie. You may also erase or block cookies by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block cookies you may not be able to utilize some features of the site.

Keeping our records accurate and data retention

We aim to keep our information about you as accurate as possible. You will have a right of access to the data collected and a right of rectification of the data in cases where such data is inaccurate and incomplete. Please contact us at info@ses.com.

All data related information shall not be held for longer than necessary with regard to the purpose of the data processing, observing the legal periods of limitation.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available.

Use of your personal information submitted to other sites

We cannot be responsible for the privacy policies and practices of other sites even if:

  • you accessed the third party site using links from our site; or
  • you linked to our site from a third party site.

We recommend that you check the privacy policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

Changes and updates

From time to time we may make changes to this Privacy policy. If we make any substantial changes to this Privacy policy and the way in which we use your personal data we will post these changes on this page. Please check our Privacy policy on a regular basis.